Customer Testimonials
Peter was a great person to work with, he handled everything, quickly and effectively. I would recommend Southtowne to anyone.
***BAD!!! SHADEY!!!*** Spoke to sales in the early morning on 3-13-2026 about a car. they said it was available and they sent me the credit application. I filled it out with in 5 minutes. They called me about 30 min later telling me I was approved but told me I could not reserve the car or put a deposit on it. Then an hour or so the finance guy scott who sounded like he was on speed or something (all over the place) told me someone else was looking at the car and going to buy it unless i wired the ... Read More DealerRater - Mar 13, 2026
I was dealing with a fantastic sales professional, Stacey, and the deal was looking favorable until he had a family emergency and handed me off to someone named Jamal.
Jamal began by telling me that the tool used on the Southtowne website to determine my trade and credit worthiness was only an estimate (Stacey never mentioned this once) to justify the payment being wildly different than what I was quoted by their own tool, and proceeded to devalue my trade over the phone, talked over me, played games, and then hung up when I wouldn't agree. I have an ... Read More DealerRater - Feb 9, 2026
I have been coming here for years and I always get great on time service.
Had my vehicle towed in as the emergency brake would not release and they had it repaired under warranty and ready for pick up in just a few hours You can buy a car anywhere but when you have a problem the service department is what's important I highly recommend this dealership for all your needs!!!!
Andrew Martin was fantastic! I haven't bought a truck in over 15 years and Andrew was very helpful and patient. If you are looking for someone to help you with a new car/truck and want someone that will give you space, answer all your questions, give you a very fair deal and quickly respond to questions even after your purchase - Go see Andrew at Southtowne!
It took 1.5 hrs to get an oil change ( no tire rotation or wash). Completely unacceptable
Quick, easy, plenty of inventory to choose from. Salesman Jack Riddle is exceptional. Knowledgable, helpful, and non presure sales was appreciated. I would recommend Mr Riddle to everyone!
We are new to the area and one thing about our move is that we wanted to find “ our dealership “. At our old house we could walk into the dealership and we knew everyone and they knew us. I told our salesman at Southtowne that we were looking for that and he kept checking in with me throughout our process of buying a new car and I truly appreciate that he not only heard me but also listened. Thank you Jon, Kenny and Daniel at Southtowne GMC for welcoming us and getting us in our beautiful Sierra AT4!
⭐⭐⭐⭐⭐ 5 Stars
A Sales Manager Who Truly Sets the Standard
If I could give more than 5 stars, I would. My experience with Chris Maher, Sales Manager at Southtowne GMC, was nothing short of exceptional. From the first moment we spoke, Chris showed a level of professionalism, transparency, and genuine care that you simply don’t see in the car business anymore.
Chris didn’t just “try to make a deal” — he made sure the deal was right for me. He was upfront about every detail, never pushed unnecessary add-ons, and actually listened to what I wanted. That kind of honesty builds ... Read More DealerRater - Aug 11, 2025
Corey B. showed us several colors and models and when we were ready to buy, he searched and located exactly what we wanted and had it shipped to the dealership. Scheduled our appointment and drove away with our 2025 Equinox RS! Highly recommend!
Too long of a story to tell but trustworthy and integrity comes to mind first in describing this dealership.
I had an unfortunate experience with the sales process at Southtowne recently. While my individual seller was communicative and on top of our deal, the dealership sold the vehicle that I was going to purchase the night prior to my appointment to sign the paperwork (my last exchange on the truck was around 7pm and then found out it had been sold next morning at 9am). This was very disappointing as we were very excited about the purchase. All potential customer should be aware that this dealership does not hold vehicles in any way (they won't take deposits) so ... Read More DealerRater - Apr 10, 2025
Everyone was very friendly and helpful while we figured out which car would be best for our son. Jon was patient with us and worked well with my son to make sure he (my son) found the car that was the right fit. He even talked him through parking with the backup cameras - he treated my son like family and I am so thankful for that!!! Everything was great about this experience!
Sold me a CPO Corvette with almost bald tires and worn brakes which were squealing the day I brought it home. Didn’t notice on test drive. Advised dealer of both issues the next day to which they replied the car is within specs. Have a nice day. Technically, the tread depth and brake pads were within CPO spec split at the very bare minimum. If you buy a car here expect to get the bare minimum and nothing more. I take responsibility for not catching this, but paying upwards of 70 K for a vehicle I would not expect to ... Read More DealerRater - Mar 20, 2025
Bought a Certified Pre-Owned Corvette, not a cheap car by any means. Got it home and saw the tires were barely in spec enough to be considered acceptable for a CPO, and the brakes squeak like there's no tomorrow. They told me its "glazing" and to do a few hard stops to clear it. I've driven the car in Atlanta traffic for a month, believe me, I've braked hard in it. I will forever hate this car and this dealership for selling something as a CPO is such poor condition. Every time I stop and ... Read More DealerRater - Feb 28, 2025
Peter Nadaud made the experience from beginning to end an awesome experience. Out of all my vehicle buying experiences if I could only work with Peter I would do it every time. He not only got us in and out quickly but was able to cover all the points I had questions about without fail. Definitely will recommend him to anyone looking for a new vehicle.
I visited Southtowne Chevrolet on 12/21 to address something in one of the tires on my Blazer - it needed to be plugged. Was advised that the hole was too close to the inner wall of the tire - I would have to purchase a tire. I was given a price for the same brand/size tire that is on my vehicle (Michelin Premium LTX, 235/55R20), & advised a tire would be ordered, for my return to the dealership on 12/26 to swap out tires. I called the morning of 12/26 to be told that the tire was never ordered. One service advisor ... Read More DealerRater - Dec 30, 2024
I have purchased three vehicles from Southtowne. My previous sale person had retired but Jacob Richards was a worthy successor. The sales manger Eric Polston was great as well and easy to work with and straightforward, which I appreciate. Highly recommend Southtowne.
We took our 2018 GMC Yukon here because it was having some issues. We paid $150 for a diagnostic test. We were told there was a problem with the brakes and a broken motor mount. This would cost approximately $1500 to repair. They also said we needed a new transmission and we were quoted approximately $6500 to replace that. We gave permission to do the $1500 in repairs for the brake problem and the motor mount and that we would do the transmission at a later date. They said ok. However, the next day they called us and said they found another bad part that ... Read More DealerRater - Jul 23, 2024
Tim Jackson at Southtowne always does a great job of getting me in and out with little delay. Great job!
Price as listed is not the cash price. If paying cash, the price is $1000 more. I spoke with the dealer and was told that “cash is no longer king”.
Southtowne is wonderful, they are quick and efficient every time I come in for service.
Great dealership people are friendly and eager to work with you on any particular problem you might have.
Excellent service , my service writer is above and beyond expectations. My truck was diagnosed quickly, I was offered a vehicle to drive while my truck was being repaired. Thank you Southtown. I will recommend your dealership to all .
I think a little more time for presenting options would have saved a lot of time. There were two additional vehicles, fitting my original design, that I found after the initial paper work was almost completed. How did my sales person not know this?
Moreover, I’ve called my salesman and asked two follow up questions and He has not followed up. He texted back on day 2 and said he’s with a customer. They were able to charge for optional equipment but couldn’t explain the Item make, description or valid pricing information. I purchased from this dealership before ... Read More Google - Aug 31, 2023
They are very professional,I look forward to having your service in the fu
This is our 5th car purchased at Southtowne. We have been very pleased with the sales people (Michael Graham), financing dept and the service department. They all go the extra mile to make a car purchase or even a service appointment an easy process. We drive almost an hour to this dealership because of the customer service.
Had an absolute 5star experience with their new commercial truck center today. They’re one of the only shops here locally who has an alignment rack big enough to accommodate our fleet. In an out in an hour. Customer service was top notch and they just earned a customer for Life. Thank you Bill, David , and Van for making sure we were well taken care of.
Great service and friendly environment
I did not want to purchase a vehicle from Southtown. Even though as a buyer under the GMS program the added dealer costs do not apply. I feel that it is price gouging to expect others to pay $10,000 over MSRP for the car we bought. This practice shows a lack of moral judgement by the management. If I could have found the car elsewhere I would have never darkened your doorway.
The work I request for was done in a timely manner.
Tim was super helpful in getting me scheduled. He jumped right in and helped me with programming settings and was a great teacher. Also, the maintenance was done perfectly and timely. Thanks Tim!!!
The transaction was conducted professionally start to finish. Our salesman, Dalton Thornton was super to deal with.
I recommend T.J. Shaw like your advisor I love the service great costumer service and also make everything simple
My experience was very pleasant and timely.
Awesome customer service
Tim in service is always professional and courteous. He represents your organization extremely well.
I had not bought a new car in the last 20 years, but Southtowne made the buying process simple, easy, and pleasant from start to finish. I will definitely shop with them again for a great deal when I am ready for my next one!
Cody and the team were great. He had great communication and got me the car I wanted before I purchased at another dealership. The envista is great. He showed me the ends and out of the Buick app and got me all setup. He also went over all the warranty information that was offered. He explained the lifetime warranty and how I have that available also.
The waiting time for my oil change was phenomenal.
After being told by the dealership in Union City that they no longer had techs that could work on the 3 year old Chevy Volt that bought there, I tried Southtowne today. They were excellent. Scott the service manager, was familiar with the issue, understood the warranty and had me out the door in a reasonable amount of time. Overall, a great experience.
While working with Chris Avery over a three-week period to locate the right truck for me, he called and had a truck for me to test drive. I like it and we began our negotiations, Chris and his manager were very nice and an agreement was made. Chris was very helpful in working with USAA to get all of the payoff and insurance data needed. Overall, it was a very helpful and friendly group to work with.
Well I wasn't looking for a new car . The Manger walked up to me and made it happen. I'm still in shock
I had a serious problem with my 2022 Chevrolet Silverado 1500, I contacted Southtowne Chevrolet and I was assigned Larry as my service agent. Larry was outstanding at easing my concerns and the service was equally great. I will definitely only bring my truck to Southtowne Chevrolet from now on and highly recommend there service to anyone.
Friendly people. Not pushy. Showed me what I was looking for without trying to up-sale me on something
Daniel made my process short and sweet. He had my vehicle of interest ready when I got there and got me through the purchase process about as easily as I could have imagined.
Ronnie went Above and Beyond! He Definitely Exceeded my Expectations! He is a man of his word and made it happen! I would 100% Recommend him. Thank you Ronnie you are Amazing!!!
We asked to be fast in and out and they did their best to do that
Never have I had a dealer go above and beyond to make the customer happy. Given the chance and some back and forth conversation, they took care of my business with them with A-Class service. Have definitely earned my business again and will forever be thankful. Especially, Eric, Chris, Kevin, Benny and Bill. Top notch.
Chris Avery was awesome- excellent salesmanship, fair, honest and reasonable.
Good lord they the best of the best in newnan Always take care of my SUV YEP THEY WOULD GET 1000 stars ⭐️ if I could
Excellent, Excellent and Excellent..folks to work with!…every situation that they are presented with is different from each customer. The folks at this dealership…will do everything they can to meet your needs and get you into that dream vehicle you want. Ultimately it will be up to you (The Customer) the make the final decision on a deal that’s presented to you. I would suggest that you visit this dealership first to do business with before going to another dealership..
Scott gazaway the maintenance advisor is great! super nice and very informative! Highly recommend more people like him.
Great experience and great customer service.
Great easy experience in a turbulent consumer auto market
It was all real simple and easy. The salesman was very helpful with the whole buying process
Absolutely wonderful service
Great dealership
Helpful, courteous and friendly employees.. especially Tim Jackson.. thanks
The facility was clean. The customer service was great. I will continue to being my vehicles here.
Talked to sales Abt the new 2023 GMC Canyon Denali
Service, tire balancing and rotation
The wait time is long and I don’t know how to use the vending machines there
Great service and people
Great experience at southtowne.shouts out to Charles ogletree I didn't get what I wanted but he got me what I needed.thanks to everyone that made it happen I am so grateful. Thanks you all
This was my first time seeing him and he was very nice and he help me thank you so much
Andrew and Kenny are the best! I’ll never buy another vehicle from any other team and that includes our commercial fleet as well!
Was there for about 1 hour and a half and everything went smooth. Everyone was nice and friendly. They had the vehicle I came for and came real close to what I asking for in terms of price and finiacing. All around good experience.
I got oil change and tires rotation and i didn't have to wait long(they got me and i didn't have an appointment) thanks
The team was great. They went out the way to make the deal work.
Bought a Tahoe paid over MSRP which was fine but detailing threw away floor mats before taking delivery. Salesman ordered new floor mats and I waited and waited months and months. I called parts department every month and it’s been a year saying they are on back order. Was planning to buy another truck from them but not sure now. UPDATE: Called and spoke to a manager and got everything taken care of. They even shipped me the floormats cause I live an hour away
After setting appointmrnt with Tim Jackson the service department did a transmission flush in a timely matter and had me back on the road. Excellent job!!
Tim Jackson he might be the best they have in the service department. Tim make the experience all about you from the check in to the check out, if he tells you that he's going to take care of your vehicle he will. That is what customer service is all about making the customer feel important as if they really need your business and they want you to keep coming back to SOUTHTOWNE. CHEVROLET
The service personnel are alway great. The work is quality and the staff are very friendly.
My service engine light come on I called Will was able to get my car in immediately and get them diagnosed. While I had to leave my car there for a week for repairs I know if he could have got it done faster he would have
Had a failing patch of clearcoat on the hood of my 2015 Colorado. Not only did the paint/body shop repair it, they also detailed the entire truck.
Love the service department! Professionals who know what they are doing and have the maintenance process so smooth. Great customer waiting area with wifi where I sit and work comfortably!
We asked did we want the truck was after the service was done, well we seen when the service guy brought the truck and parked it and place on the service desk well we sat there 20 minutes or more thinking some one will come back and wash the truck so after no one came in that time we were waiting I went to the service desk and ask was it ready and he said yes and we left.
Our experience at the dealership was definitely the best experience at a dealership we ever had. We were greeted by Mike (and thank you for your services). Mike listen to us. He didn't pressure us. He allowed us to ask as many questions about vehicles and difference options. We had no intentions of buy a new vehicle but end up buying a new 2023 Chev Silverado RST Z71. It felt like we were in and out of the dealership in no time. Actually, we came in at 12:40pm and was out around 3:41pm. Never has a smooth experience like that ... Read More Google - Jun 8, 2023
Great
Andrew was so helpful especially with the new technology on the new vehicles. I didn't know a thing about it all.
I had Jack as a car salesman and Chris as my Sales Manager. These two gentlemen were phenomenal to work with. Super accommodating, knowledgeable, and honest through the entire car buying experience. I will be a lifelong customer of this dealership and will recommend to all of my friends and family!
I had a wonderful experience at Southetown! My sales associate Dalton did a great job of making me feel welcome and went above and beyond to make sure I had a smooth car buying process. The team at Southetown made sure I was completely satisfied before I left the facility. They definitely put the customer first!
We really appreciated Charles Ogletree. He was personable and professional.
Excellent service. Very accommodating to all your wants and needs.
I trust this dealership. They treat me well. I notice the same service with other clients.
It was a great experience. I love my new vehicle!
Larry Rooker is always pleasant,kind,& friendly
Two hour wait for an oil change an tire rotation with an appointment. The lady that check me out said I should of came on a Wednesday.
Salesperson was friendly & knowledgeable
Great
Chas was amazing. Super knowledgeable and didn't pressure me. Got the exact truck I wanted.
Smooth, cooperative and quick.
I came to the dealership to see a car that was online and when I seen it in person I didn’t like it and Victor Pruitt help me find my car!! I love my new car and Victor was so nice and made everything easy!! Great customer service!!!!
This review is meant for the commercial truck maintenance department. Van Merrell has been our point of contact and taken care of our delivery truck for our business and we couldn't be more pleased. The communication, the service and the work that Southtowne does is first rate. We are thankful to have Southtowne truck maintenance as a resource to keep our truck on the road!
I am always well taken care of at Southtowne.
Our salesman Nick was out the door when we first arrived and stayed until we found exactly what vehicle we wanted. He was very courteous and done his best to get us the best deal possible. Some salesmen I've had don't give total attention like Nick. I've purchased before from Southtowne and will again. Thank you